Thank you so much for your purchase! 🙏🌏💚

Please take a moment to read the following information regarding your order:

If you have purchased eBooks, please find your download links below. Ensure to save the files to your device once the download is complete. Click here for your download instructions.

If you have purchased a short course, your first email will arrive in your inbox shortly. Be sure to add admin@krissyballinger.com.au to your safe/white list to ensure all emails from me land in your inbox and not your spam folders. If you do not receive an email, please reach out.

If you ordered physical products, you will be sent a tracking link once your order has been shipped. Parcels are sent via Australia Post’s eParcel network, and require a signature. You are able to give Australia Post ‘Authority to Leave’ via the tracking link which will be emailed to you once your parcel has been shipped.

⭐️⭐️ Important Shipping Note⭐️⭐️ If you pre-ordered Naturally Inspired (3rd Edition) during the presale period, please be aware that shipping will begin in September 2024. If you ordered additional items, they will be shipped altogether at that time.

Your order details are shown below for your reference:

Useful information and resources

How soon can I expect my order?
For physical products, my goal is to ship them within 5 business days. Digital products are ready for you right away – just check the information above for the download link(s). 

⭐️⭐️ Remember ⭐️⭐️ If you pre-ordered Naturally Inspired (3rd Edition) during the presale period, please be aware that shipping will begin in September 2024. If you ordered additional items, they will be shipped altogether at that time.

What ingredients will I need for DIY?
Find a handy ingredient guide for Naturally Inspired 👉 here, and Make & Play 👉 here.

Where do I source ingredients? 
Follow this link for guidance.

Where can I get some DIY support (and share my wins too)? 
Head over to my Facebook Chat Group. It’s an excellent resource for DIY enthusiasts, with a search function and over 24,000 members ready to provide advice, share feedback, and discuss their experiences with you!

Where do I go for technical support?
Even the most tech-savvy among us may encounter issues with eBooks and online courses. All good! We are awesome (pat pat on the back there) at helping people and resolving issues. Contact us here, and we’ll get back to you as soon as possible!